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Domain Name Redemption Fees
.com, .net, .org, .biz, .info, .us, .co and .mobi DomainsIf a Top Level Domain (TLD) is not...
How do I change my domain's Name Servers or DNS records?
Our free service includes taking care of setting up and configuring all DNS records for you. If...
How do I check when my domain names are due for renewal?
To view the expiry dates for your domain names, first login to your Client Area. Click on...
How do I disable or enable auto renew for my domain name?
Auto renew allows us to automatically send you a renewal invoice before your domain expires. By...
How do I get the UDAI Code, EPP Key or Auth Code for my domain name?
To obtain either your UDAI Code, EPP Key or Auth Code for your domain name please Open a Support...
How do I renew my domain name or hosting service?
To renew your hosting service or to renew a domain name, first login to your Client Area. You...
How do I setup URL redirection for my domain name?
We offer a complimentary URL redirection service and no parking fees. URL redirection allows you...
How do I transfer my domain names to you?
To transfer your domain names to us you will first need to obtain the "UDAI Code" (for .nz domain...
I've been emailed to verify my domain contacts - what do I do?
When you own an international domain name (.com, .net, .org, .biz, .info, .us, .co, .mobi or...
What is a UDAI Code?
A UDAI (Unique Domain Authentication Identifier) Code is an alpha-numeric 8 character code which...
What is an EPP Key/Auth Code?
An EPP Key (also known as an Auth Code or Authorisation Key) is an alpha-numeric code which is...
Will my domain names or services renew automatically?
Yes. By default, your domain names and/or services will invoice automatically in advance of the...
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