To obtain either your UDAI Code, EPP Key or Auth Code for your domain name please Open a Support Ticket and request a new code be generated.
Please note that a UDAI Code is valid for 30 days.
The new Code/Key will be sent via email to the Registrant Contact for the domain name.
If you do decide to transfer your domain name away, please advise us so we can remove this domain from your billing.
We aim to generate all UDAI Code, EPP Key or Auth Code requests within 48-hours if it is within our advertised business hours of 9am - 5pm Monday - Friday. If we do not respond to your support ticket within this time, you could contact our Registrar: Umbrellar Limited t/a Freeparking (Note: Contacting our Registrar directly should be in case of emergency only).
We allow you to download a zipped copy of either your entire site or database that you can save to your computer: