Articles

 Help, I've forgotten my Client Area password!

If you've forgotten your Client Area password, you can enter the email address you use to login...

 How do I change my Client Area password?

First, login to your Client Area. Help, I've forgotten my Client Area password! Click on...

 How do I change my contact details?

First, login to your Client Area. Help, I've forgotten my Client Area password! Click on...

 How do I change my password?

Client Area How do I change my Client Area password? Email How do I change the password...

 How do I check when my domain names are due for renewal?

To view the expiry dates for your domain names, first login to your Client Area. Click on...

 How do I disable or enable auto renew for my domain name?

Auto renew allows us to automatically send you a renewal invoice before your domain expires. By...

 How do I get the UDAI Code, EPP Key or Auth Code for my domain name?

To obtain either your UDAI Code, EPP Key or Auth Code for your domain name please Open a Support...

 How do I login?

We provide you with a number of control panels to manage your products and services. Depending on...

 How do I renew my domain name or hosting service?

To renew your hosting service or to renew a domain name, first login to your Client Area. You...

 How do I transfer my domain names to you?

To transfer your domain names to us you will first need to obtain the "UDAI Code" (for .nz domain...

 How do I update my stored credit card?

First, login to your Client Area. Next, click on Billing and then Manage Credit Card and follow...

 How do I upgrade my hosting package?

Over time you may find you need additional disk space for your website and/or additional email...

 What are your bank account details?

Direct credits are only accepted for annual hosting plans and domain name payments. If paying a...

 Will my domain names or services renew automatically?

Yes. By default, your domain names and/or services will invoice automatically in advance of the...