Can I receive copies of email notifications at another contact address? Print

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Yes! First, login to your Client Area.

Click on your name in the Account menu, then click Contacts.

To add a new contact, choose Add New Contact from the Contacts dropdown menu. Empty fields will be displayed to enter the new contact details.

The minimum required fields are First Name, Last Name and Email Address. All the other fields are optional and the Email Notification checkboxes allow you to set which email categories the contact should receive copies of. Once completed, simply click the Add Contact button to complete the process.

Note: Support contacts do not receive copies of all support tickets. Support contacts can open tickets themselves via email and will only receive emails when an admin replies to a ticket they opened. The main client will receive copies of all Support Tickets.

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